• Senior SMC Officer

  • TheJob

    Job Title: Senior SMC Officer

    Employer: Rawabi Al-Nahda Developmental Foundation (RADF) – Yemen.

    Location: Hajjah – Abs, Aslam, Mustaba'a, Wash'ha, Khairan Al-Muharraq, Hajja City, Kuaidanah and Bani Qais

    Work Hours: 8 hours per day Full time contract

    Post date: 20 March, 2022,

    Deadline: 30 March, 2022,

    About RADF:

    Rawabi Al-Nahda Developmental Foundation (RADF) is a non-governmental, voluntary, independent organization established in 27th November 2011, officially registered at the Ministry of Social Affairs as per license (579). Since its establishment, RADF has developed to be one of the most significant local NGOs with well trained and long experienced staff. RADF is a partner with many UN Agency such as UNHCR, UNICEF, FAO, IOM, and UNDP and other international NGOs such as DRC, unified organization, Partner Aid international and partners Yemen and many other local NGOs. 

    RADF has presence in 6 Governorates in Yemen responding to all areas of humanitarian sectors. Currently RADF is undertaking programs in the fields of protection, Shelter/NFIs, CCCM, and Food Security and livelihoods programming.

    About Project:

              RADF, in partnership with UNHCR, is implementing a CCCM project which aims to improve living conditions as well as promoting durable solution with full participation of the displaced and host communities in IDP Hosting Sites across Hajjah governorate. This project will enhance coordination, report gaps to working actors, collect data, support community structure such as IDP committees, identify gaps and provide quick solutions. It also helps to improve basic services and site maintenance, and to create the humanitarian space necessary for the effective delivery of protection and assistance.

    Main Purpose:

    The Camp Management Assistant is responsible for building relationships with beneficiaries, information management, capacity building at field level, facilitating meetings, and assisting other RADF field teams with project implementation. This is a field-based position and may require spending extended periods of time in the field.

    General Duties and Responsibilities

    Management of mobile SMC teams

    •Devise weekly work plans and movement schedules for SMC mobile teams to ensuring day to day activities run smoothly

    •Timely reporting of problems and challenges in the sites to the Project Manager

    Partner coordination and service monitoring

    •Oversee liaison and coordination with all humanitarian partners and stakeholders working in the sites

    •Liaison and coordination with local authorities, with DPM and liaison team as needed

    •Liaison with Sub National Clusters (Shelter/NFI/CCCM and Protection)

    •Ensure regular monitoring and reporting of service provision and standards at site level

    •Report gaps or duplication in service delivery and advocate through appropriate mechanism

    Community participation and representation

    •Ensure establishment of community committees / governance mechanisms in the sites, ensuring participation of women, youth, and marginalized groups

    •Ensure regular meetings take place between SMC teams and community, with opportunity for meaningful participation of community members

    •Plan and facilitate trainings to community members, humanitarian partners, and other stakeholders on SMC topics, with support of Project Manager and programs Manager.

    Communication with Communities and accountability

    •Ensure work plans are in place, and approve content, for outreach, community mobilization, and information campaign activities of SMC teams

    •Ensure appropriate communications with communities (CwC) strategy is in place for all sites

    •Oversee establishment of Complaints and Response Mechanism (CRM) in each of the sites, and ensure its functional implementation


    Information Management

    •Oversee SMC mobile teams’ regular collection of information, ensuring accuracy of data and timeliness of internal reporting

    •Collaborate with Information Management Officer on identification of information gaps and design/review of tools

    •Compile and review data from the sites, submitting internal and external reports as required, and advocating or raising problems with CCCM PM and Sub-National Clusters as needed

    Protection mainstreaming

    •Consider gender, protection, and GBV concerns in all aspects of activities

    •Promote and adhere to Prevention of Sexual Exploitation and Abuse (PSEA) policies

    •Promote participation and inclusion of women, youth, people with specific needs, and marginalised groups in all aspects of programming

    •Ensure referral mechanisms are in place in the sites, in collaboration with Protection partners, for the provision of support to vulnerable persons

    •Ensure confidentiality is respected in all activities.

    Project management and reporting

    •Ensure project activities are delivered according to the technical quality and timelines as agreed with the Deputy Project Manager / programs Manager

    •Organize regular coordination meetings of SMC mobile teams

    •Liaison with other project staff members

    •Timely and accurate submission of regular internal reporting as requested by the Project Manager / programs Manager

    •Timely and accurate submission of external reporting to Sub-National Shelter/NFI/CCCM Cluster


    •Line management of SMC Officers

    •Identification of capacity-building needs and opportunities of SMC teams, in coordination with line manager /HR Department 


    •Support the Project Manager in the review of SMC-related project expenses and forecasting

    •Develop accurate order forms and Bill of Quantities for SMC activities in a timely manner

    Transparency and Compliance

    •Ensure compliance to RADF internal procedures and donor procedures.

    •Accurate record keeping of project documentation in soft and hard copy.


    •Responsible for ensuring all movement of SMC teams to IDP sites is approved by the security focal point and informed to Project Manager

    •Responsible for ensuring all SMC mobile team members are briefed on all relevant security rules, procedures, and updates by the security focal point

    •Timely reporting of security and safety incidents and risks to the Project Manager / security focal point


    •Close collaboration with Shelter/Infrastructure and WASH technical teams, Project Manager and RADF , on improving living conditions in the sites. Including organizing SMC teams to support assessment and community participation in Shelter & WASH activities

    •Perform any additional task as requested by the line manager

    Qualifications and Requirements:

    •Preferable experience in a project implementation position in an NGO.

    •4 years' experience in designing studies and supervision.

    •Excellent verbal communication skills

    •Excellent team-working skills

    •Flexible, with the ability to cope with stressful situations

    •Good written communication skills

    •Good computer literacy, including use of smartphones and MS Office (Word and Excel)

    •Good verbal and written English skills are of benefit

    •Excellent interpersonal skills required, as well as the ability to communicate clearly and efficiently with a variety of audiences (eg beneficiaries, community committees, and other team members).

    •Knowledge of multi-sectoral humanitarian response, including Protection, WASH, Shelter, and emergency distribution is required

    •Experience in SMC programming is strongly preferred

    •Experience in Protection programming is of benefit

    Moreover we also expect the following:

    •Required qualifications

    Essential qualification:

    University education preferred but not required Desirable qualifications

    “Ideally, you will also have Advanced University degree”

     How to Apply

    •Qualified candidates meeting the above requirements are requested to apply through the following link: 


    •The deadline for receiving the applications is midnight March 30 , 2022.   

    •Due to the urgency of this appointment, interviews would be conducted on a rolling basis and candidates may be identified before the closing date. 

    •The vacancy may close before the deadline. Until the employer fills the vacancy

    •Only short-listed candidates will be contacted

  • 3/20/2022


Rawabi Al-Nahda Developmental Foundation (RADF) is a non-governmental, voluntary, independent organization established on 27th November 2011, officially registered at the Ministry of Social Affairs as per license (579). RADF is a partner with many UN Agencies such as UNHCR, UNICEF, FAO, IOM, and UNDP and other international NGOs such as DRC, unified organization, Partner Aid international and partners Yemen and many other local NGOs.

contact info




Yemen -Hijjah

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